Newport Water online payments
Online and recurring payments for a Caribbean water supplier during the pandemic
Moving a Caribbean purified water supplier from card authorisation forms to online and recurring payments during the pandemic.
the challenge
Newport supplies bottle-less water dispensers, purification systems, and water softeners to homes and businesses in Barbados, St Lucia, Jamaica, and Grenada. At the height of the pandemic, customers were still paying by filling in credit card authorisation forms, and the business needed a safe, contact-free way to take payments that fitted its existing accounting.
what we did
We helped Newport Water replace credit card authorisation forms with online payments and recurring subscription payments, integrated with their accounting systems so payments flow through without manual re-entry.
the outcomes
- Customers can pay online instead of filling in card authorisation forms
- Recurring subscription payments for ongoing products and servicing
- Payments integrated with Newport’s accounting systems